Examines the causes and effects of this surprisingly subtle and sophisticated form of bullying, which has become immensely more destructive through its access to the Internet, instant messaging, email and cell phones. It is most common among preteen and adolescent girls, centering on their clique culture. Psychologists, authors, counselors and teens provide insight and advice on negotiating the complexities and pitfalls of this world in which words do, indeed, hurt you. .