This program teaches a repertoire of strategies and techniques for handling conflict and then elaborates some "Quick and Easy Fixes" students can use to head off a conflict before it gets going. When a classroom conflict arises among students who have mastered such conflict resolution skills as getting the facts, talking it out, using good listening, avoiding hurtful words, brainstorming and compromise, they will be able to actively express and negotiate for what they need, and consequently experience greater success in their interactions with others. (video or DVD with an extensive teacher's guide).